One-Time SMS Notification in 2025
As from the 12th March 2025, Mater Dei Hospital (MDH) is sending a one-time SMS notification to each mobile number registered in the hospital system (CPAS). This is part of our commitment to enhancing security and transparency in managing your personal information.
Why Are You Receiving This One-Time SMS?
This one-time SMS is to inform you that your mobile number is registered to receive notifications related to your appointments and personal details at Mater Dei Hospital. This measure ensures that your contact information is accurate and up to date, thus keeping you informed about your healthcare.
What Will the SMS Say?
The SMS from MDH will read:
“SMS notifications for Mater Dei appointments for John Doe ID ending 99M will be sent to this number. If you are not the correct recipient or have queries, please contact us on e-mail: 📧 [email protected] or visit🌐 health.gov.mt/health-care-services-sms-notifications/”
Who Will Receive This SMS?
This SMS notification is sent once to all mobile numbers recorded in the hospital system (CPAS). It is sent in batches, according to patients’ recorded date of birth. Newly registred numbers are notified in the same manner after they are registerd on the hospital system (CPAS).
What Should You Do If You Receive This SMS?
If the details are correct, no further action is required.
If you are not the intended recipient or if the information is incorrect, contact us immediately on 📧 [email protected] or visit🌐 health.gov.mt/health-care-services-sms-notifications/”
How to Update Your Details
Individuals with an e-ID can securely update their contact information at any time by visiting:🌐Detailupdate.mdh.gov.mt
Opting Out of SMS Notifications
If you no longer wish to receive SMS notifications from MDH, please contact us contact us on 📧 [email protected] or visit🌐 health.gov.mt/health-care-services-sms-notifications/”
What Happens When Your Personal Details Are Changed in the Hospital System?
As of 1st March 2025, Mater Dei Hospital (MDH) is sending SMS notifications whenever a change is made to a patient’s personal details within the hospital system (CPAS). This includes updates to:
- Mobile Number
- Name
- Address
- SMS Notification Settings (activated or deactivated)
Why Will You Receive These SMSs After each Change in Your Details?
To enhance security and transparency, MDH will notify you whenever any of the above personal details are changed. This helps ensure the accuracy of your information and safeguards against unauthorized changes.
When Will You Receive an SMS Notification?
You will receive an SMS on your registered mobile number whenever:
1. Your Mobile Number is Updated:
“Dear John Doe, this is to inform you that this contact number has been updated for ID ending 99M in the hospital IT systems. If you require further assistance, do not hesitate to contact us on 📧 [email protected] or visit🌐 health.gov.mt/health-care-services-sms-notifications/”
2. Your SMS Notification Settings are Changed:
When SMS notifications is set ON
“Dear John Doe, this is to inform you that your contact number has been set to receive medical notifications from the hospital IT systems for ID ending 99M. If you require further assistance, do not hesitate to contact us on 📧 [email protected] or visit🌐 health.gov.mt/health-care-services-sms-notifications/”
When SMS notifications is set OFF
“Dear John Doe, this is to inform you that your contact number has been set to no longer receive medical notifications for ID ending 99M. If you require further assistance, do not hesitate to contact us on 📧 [email protected] or visit🌐 health.gov.mt/health-care-services-sms-notifications/”
3. Your Name is Changed:
“This is a notification for John Doe that name/surname has been updated for individual ID ending 99M. If you require further assistance, do not hesitate to contact us on 📧 [email protected] or visit🌐 health.gov.mt/health-care-services-sms-notifications/”
4. Your Address is Changed:
“This is a notification for John Doe that personal address has been updated to 1 Triq id-Donaturi tad-Demm, Msida for individual ID ending 99M. If you require further assistance, do not hesitate to contact us on📧 [email protected] or visit🌐 health.gov.mt/health-care-services-sms-notifications/”
What Should You Do If You Receive This SMS?
If the change is accurate, no further action is needed.
If you did not authorize the change or believe it is incorrect, contact us immediately: 📧 [email protected] or visit🌐 health.gov.mt/health-care-services-sms-notifications/”
How to Update Your Details
Individuals with an e-ID can securely update their contact information at any time by visiting: 🌐Detailupdate.mdh.gov.mt
Your Privacy and Security
These SMS notifications are part of MDH’s commitment to protecting your personal information and ensuring you stay informed about changes to your records.